Shipping policy

Shipping Policy

Processing Time
All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or holidays.

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Shipping Time & Delivery
We offer fast and reliable shipping to our main regions:

- United Kingdom: 5–8 business days
- European Union: 5–8 business days
- United States: 5–8 business days

Please note that delivery times are estimates and may vary slightly due to external factors such as customs, carrier delays, or high demand periods.

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Shipping Costs
We offer free worldwide shipping on all orders.

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Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this to monitor your delivery in real time.

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Delays & Issues
While we work closely with our shipping partners to ensure timely delivery, delays can occasionally occur due to factors outside of our control. We appreciate your patience and understanding.

If your order is significantly delayed, please contact us at contact@kalelastudioco.com and we will assist you as quickly as possible.

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Incorrect Address Disclaimer
Please ensure all shipping details are correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

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Lost or Stolen Packages
KalelaStudioCo is not responsible for lost or stolen packages confirmed as delivered by the carrier. If you experience any issues, please contact us and we will do our best to assist you.

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Shipping policy

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